QGN Online will make the best effort to ship items in a timely manner. We cannot guarantee any shipping time-frames, and external forces can cause delays in shipping. We do our best to make the processing time for orders can take 24 to 48 hours (1 to 2 Business Days). Once a package has shipped or been released, we will take NO responsibility in the carrier shipping time-frame. And we will take NO responsibility for items lost in transit, sent to the wrong address, nor international fees charged by your country or any involved third parties, nor responsibility for the tax or duty fee to your local regulations, laws, rules, or codes.

Shipping Carriers Information

Pickup Warehouse Pickup CA, AZ None 24-48 Hours
Dispatch Same Day Before 2 pm / Next Day After 2 pm PST CA Warehouse None Same Day / Next Day Same Day / Next Day
Local Delivery Hand Deliver 50 Miles Radius of the Warehouse $1,000 24-48 Hours 1-3 Business Days
USPS Ground US 48, Hawaii, Alaska, Guam, PR None 24-48 Hours 3-10 Business Days
Freight (LTL) Ground US 48 $5,000 24-48 Hours 3-7 Business Days
Freight (LTL) Ground Hawaii $2,500 24-48 Hours 10-20 Business Days
International N/A

Shipping Times, Days, Hours, Locations, & Contact Details

Shipping Days & Hours: Mon- Friday 10am – 5pm
Holidays: No Shipping on These Days Christmas, Thanksgiving, New Year, Independence Day, Memorial Day, Labor Day, Lunar New Year
Orders placed on the weekend: To be processed & shipped following Mon / Tuesday
Shipping Charges: To be Calculated at checkout depending on Items, location, Weight, etc
Shipping to P.O Box / Apo / FPO / DPO Not Available. We Only ship to Verified Commercial Addresses.
Shipping to Residential Address: Not Available. We Only ship to Verified Commercial Addresses.
Saturday Delivery Only Available if the Delivery provider is operational on Saturday, Cannot be requested.
When to Contact: 7 Business days from the shipping date package still has not arrived or the order has not shipped within 72hours